Data stored in the EU
All client data stays on servers located in the European Union. No transfers outside the GDPR area.
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SECURITY & COMPLIANCE
Elevio One is built from day one for accounting firms: data stored exclusively in the European Union, end-to-end encryption, GDPR compliance and dedicated deployment options — in the cloud or on your infrastructure.
CORE PRINCIPLES
All client data stays on servers located in the European Union. No transfers outside the GDPR area.
All connections use modern TLS (HTTPS). No document travels in clear text across the network.
Documents and extracted data are encrypted at the storage layer. Keys are managed separately from data.
Data subject rights, configurable retention policies, processing under European regulation.
DEPLOYMENT MODELS
Each firm gets its own instance, fully isolated from other clients. No shared resources, no common database, no risk of your data mixing with anyone else's. EU deployment, managed by us.
For firms wanting full control, we install Elevio One directly in your infrastructure — on your servers, in your data centre. Data never leaves your environment. Ideal for strict sovereignty or audit requirements.
CLOUD INFRASTRUCTURE
We use AWS regions in the European Union for primary hosting. The de facto standard for enterprise applications, with ISO 27001, SOC 2 certifications and GDPR compliance.
Complementary components run on Azure in European regions — for multi-cloud redundancy and for clients who prefer the Microsoft ecosystem.
Dedicated microservices run in Bucharest and Constanța data centres — for local sovereignty requirements and minimal latency for Romanian clients.
All traffic to Elevio One goes through Cloudflare: enterprise-grade DDoS protection, Web Application Firewall (WAF), bot filtering and managed TLS certificates. Attacks are blocked before reaching the application.
TECHNICAL ARCHITECTURE
Server stack based on mature frameworks used by global fintech companies and banks. Tested, predictable code, easy to audit.
Persistence on an open-source database engine known for consistency and reliability, used by thousands of financial institutions. Automated backups, point-in-time recovery.
We use LLMs from established providers (Anthropic, OpenAI and others), selected per pipeline stage. Every call is filtered and audited — no raw personal data sent externally.
The architecture supports growth without performance degradation: whether you process 100 or 100,000 documents per month, the system responds the same. Critical components are redundant, continuously monitored and automatically recoverable in case of incident.
YOUR DATA & AI MODELS
We use models from several established providers — each chosen for what it does best. All calls go through enterprise channels with clear contractual agreements: your data is not used for training, not stored by AI providers, does not leave the necessary processing space.
AI providers do not retain prompts or responses after processing.
Data Processing Agreements (DPA) signed, GDPR-compliant.
Information irrelevant to the AI is removed from prompts before being sent.
GOVERNANCE & ACCESS
Granular permissions per user, team, client or document type.
Every action logged: who accessed, modified or exported a document and when.
Configurable per document type and per client, in line with your legal requirements.
Access, rectification, deletion — all supported through dedicated mechanisms.
TRANSPARENCY
For specific audit, due diligence or corporate security requirements we can provide on request: full architecture, list of sub-processors, DPAs with AI providers, applicable certifications, business continuity plan and incident-response policies.
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